Vichy Laboratoires is a skincare brand rooted in clinical research, having studied thousands of women to create solutions for every skin type. Their SkinConsult AI leverages advanced AI technology and dermatological expertise to

analyze facial skin aging. The platform uses an algorithm to scan the face and guide users through a personalized assessment, offering insights into their skin’s strengths and areas for improvement as well as solutions.

Vichy Laboratoires

Vichy’s interactive experience guides users to the right products through an expert-led conversation.

I reimagined the questionnaire to function like a conversation with a health expert, designed to engage users and maintain attention throughout the multifaceted user experience. By transforming the questionnaire into an interactive, conversational flow, I made it familiar and compelling, allowing users to focus on the concerns that mattered most. In addition, I created comparative progression bars and detailed product recommendations to enable customers to easily track their skincare journey and identify the products needed to enhance their routines.